About Reply
More room for the conversations that matter.
Reply helps businesses handle repetitive WhatsApp questions using their own information, so their teams can focus on the conversations that need a person.
Built around your business.
From shops and service businesses to hospitality and growing teams, the starting point is the same: your contacts ask questions, and you already know many of the answers. Reply connects that knowledge to your WhatsApp workflow.
Your own number
Connect an eligible WhatsApp Business number through Meta. Conversations stay associated with your business, and replies are sent from the connected number.
Your knowledge and rules
Give Reply the information you want it to use, set your tone and define when your team should be involved. Review the knowledge as your business changes.
Your team in control
Follow conversations in the inbox and take over when a person is needed. Handoff flags help your team see what needs attention; someone still needs to review and act on them.
A useful assistant needs good inputs.
AI-generated replies can be incomplete or incorrect. Test common questions before enabling automatic replies, keep your information current and make it clear to contacts when they are interacting with an automated assistant. Your team remains responsible for reviewing sensitive or important conversations.
Reply is a product of Ainomiq B.V. Read our Privacy Policy for the data used to deliver it, or contact info@ainomiq.com if you want to discuss your use case.